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Credits pay for image and video generation. Every generation shows its exact credit cost before you confirm it. Subscriptions include a monthly credit allowance, and credit packs can be purchased when you need more.

Usually not. When a generation fails, its reserved credits normally return to your balance automatically. If Apple has already refunded or reversed the purchase that supplied some of those credits, that portion is not issued again. Credit History shows the exact movement; contact us if the balance still looks wrong.

Subscriptions are handled by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and select Terix Studio. You can change or cancel there at any time. Refund requests are also handled by Apple at reportaproblem.apple.com.

Images normally finish faster than videos. Most videos are ready within a few minutes, depending on length and quality. The queue keeps running if you close the app, and finished work waits in your Library. If you allow notifications, Terix Studio can let you know when background work finishes.

Link Sign in with Apple under Settings > Account before changing devices. On the other iPhone, use the same Apple account to recover your Terix Studio account, credits and purchase access. Sign in with Apple is optional and Terix Studio does not request your Apple name or email.

For the first release, AI Assist, image generation and video generation are available in the European Union, the United Kingdom and the United States. Account access, completed downloads, purchases and account deletion remain available while travelling outside those regions.

Before the first AI action, the app explains that your description and optional reference image will be processed by Terix Studio and Google Cloud Vertex AI using Gemini and Veo models, then asks for your consent. You can decline or withdraw that choice under Settings > Privacy and AI. Reference uploads are normally removed from our storage within about one day, generated media remains available from our backend for up to 30 days, and temporary video intermediates in private Google Cloud Storage become eligible for permanent deletion once they are two days old. Soft delete is disabled on that temporary-processing bucket. See the Privacy Policy for the complete details.

You can save and share the images and videos you generate. For commercial use, review our Terms of Use, including the conditions that apply to AI-generated output.

Use Settings > Account > Delete account for permanent server-account deletion. This blocks the account, removes its stored prompts, jobs, media and credit records, and requests deletion of linked Sign in with Apple and RevenueCat records. Removing one creation hides it from your Library on every device and removes its local copy, but is not the same as account deletion: the backend job and media still follow the normal retention schedule. Deleting only the app does not delete the server account. Account deletion also does not cancel an App Store subscription, so manage that separately through Apple. If the in-app control is unavailable, email us for help. Details are in the Privacy Policy.

Descriptions that request illegal, abusive or otherwise prohibited content are declined and no credits are spent. The rules are described in the Terms of Use.